Privacy Policy

Last Updated: November 16, 2025

By accessing our website, enrolling in training, purchasing products, or using any services from Sugar CEO Collective (“we,” “us,” or “our”), you agree to the following Terms & Conditions. Please read them carefully.

1. ACCEPTANCE OF TERMS

By accessing or using this website, you confirm that you:

  • Are at least 18 years old

  • Have read and agree to these Terms & Conditions

  • Agree to our Privacy Policy

  • Are legally able to enter a binding agreement

If you do not agree, do not use our site or services.

2. SERVICES WE PROVIDE

Sugar CEO Collective offers:

  • Full Body Sugaring Certification

  • Female Brazilian Mastery Certification

  • Male Brazilian 1:1 Training

  • Coaching sessions (“Kim in Your Corner”)

  • The Resource Studio

  • Business tools, templates, and downloads

  • The Collective Directory

  • Digital content, articles, and education

We may add, modify, or discontinue services at any time.

3. E-COMMERCE & PURCHASES

By completing a purchase through our website, you agree to:

  • Provide accurate information

  • Use valid payment methods

  • Not engage in fraudulent or unauthorized transactions

  • Pay all fees, taxes, and charges

Transactions are processed securely through third-party platforms (Stripe, PayPal, Squarespace).
We do not store full credit card details.

4. REFUND & RESCHEDULE POLICY

All training purchases are non-refundable.
Due to the preparation, limited class size, and hands-on nature of our programs, refunds are not offered for:

  • Missed classes

  • Change of schedule

  • No-shows

  • Downloaded digital products

  • Templates or resources

Transfers / Rescheduling

You may request a transfer to a future class subject to availability.
Transfer requests must be made within the policy window stated on the registration page.

We reserve the right to deny transfer requests.

Coaching Sessions

Coaching reschedules must be made within the timeframe listed in your confirmation email.

5. DIGITAL PRODUCTS

All digital products, templates, downloads, and resources are:

  • Final sale

  • Non-refundable

  • Licensed for personal use only

You may not share, reproduce, sell, or distribute them.

6. DIRECTORY LISTING

Graduates may be eligible for listing in the Collective Directory.

We reserve the right to:

  • Approve, edit, or reject listings

  • Remove listings for outdated or inaccurate information

  • Remove listings for violations of conduct or brand standards

7. INTELLECTUAL PROPERTY

All content — including training materials, videos, graphics, photos, templates, and downloads — is owned by Sugar CEO Collective.

You may not:

  • Copy

  • Share

  • Sell

  • Modify

  • Distribute

  • Train others using our materials

  • Claim our content as your own

Violation may result in legal action.

8. USER RESPONSIBILITIES

When using our services, you agree not to:

  • Use the site for illegal purposes

  • Harass or abuse others

  • Provide false information

  • Copy or distribute training materials

  • Attempt to exploit the training or resources for resale

  • Misrepresent your certification level

9. LIMITATION OF LIABILITY

We are not liable for:

  • Business outcomes

  • Studio results

  • Client interactions

  • Licensing issues

  • Injury due to improper technique

  • Loss of income

  • Third-party errors (payment processors, scheduling tools)

  • Missed messages or technical issues

Your results depend on your effort, skill, and adherence to training.

10. DISCLAIMER

Sugaring and esthetician services require professional training, licensing, and adherence to local laws.
Educational content is for informational purposes and does not replace legal or medical advice.

11. CHARGEBACKS

Any chargebacks filed without legitimate cause violate these Terms.
We reserve the right to:

  • Dispute chargebacks

  • Provide evidence of purchase and service availability

  • Remove students from future programs

12. TERMINATION OF ACCESS

We may terminate access to any service, including training, coaching, or the directory, for violations of these Terms.

13. GOVERNING LAW

These Terms are governed by the laws of California, without regard to conflict-of-law rules.

14. CONTACT US

For questions about these Terms:

Sugar CEO Collective
Email: kim@sugarceocollective.com